Re: Splitting KoS into Sub Guilds?
The problem I had today was when you announced the split in gchat you explicitly told members (who were surprised by and questioning that decision) that there had been an open discussion on the forums and that no one had complained - thus you had made the decision you did. When a few of us came to the forums to see this public discussion, there was not one to be found.
Thus my feeling of a bait-and-switch... that we were told one thing in-game to quiet any discussion/questions that did not end up being true when we got to the forums.
There wasn't even an announcement on the forums about the split. Thus I created this topic asking what was going on.
Even tonight, Justjon was the only 'Captain' in-game doing invites. One of the other members asked about the guild split and a discussion ensued... and there are no Officers around to field questions or discuss what's going on with the guild. Poor Jon got ambushed, and I feel bad for him.
I think there maybe a little confusion on what was said. I believe Zep stated that it had been mentioned on the forums that we'd need to create additional guilds in-game. Zepari would not have said that there was an open discussion on the forums about the topic because he knows very well that there wasn't. I think this was simply a miss-communication.
We were planning the announcement sometime this week, but making recruitment posts for Captains and Officers were more important and Zep only has so much free time to make the posts. This past weekend was the first time we'd been able to meet for an Officers meeting since the holiday season began and there was when we made the final decisions about the alt guilds.
The game is 3 weeks old. Major changes are happening with the guild. Where are you guys? In-game, I mean. Not here on the forums. Players are looking for you in-game.
(And yes, I too believe more people should read the forums; the age-old dilemma of gaming websites. But the truth is, 75% of your players will NEVER come to the website. They get their info from gChat.)
It's only in the past few days that you were named as GL, and in your defense, I've seen you log into the game since then. So thank you for that. But where are the other Officers? I don't see them much at all.
What major changes?
Our Officers span multiple time zones and continents. They may simply not play the game at the same time as you or even the same days as you. This is not something for which to fault them. Running this guild is a hobby for them, something fun for them to do in their spare time and requiring them to be in-game during certain times or amounts of times is simply not feasible.
Actually, we have rather good website usage across all of our sites among our membership. Our sites aren't just a guild site, but rather a community portal where they can interact with other like-minded people and that has attracted many people to use our sites more frequently.
So what happens is, in the lack of Officers in-game, when questions arise, or problems arise (which has happened) the helpful non-Officers among us try to direct people to the forums. They come here, then come back in-game and say they a) couldn't find any info related to their question or b) couldn't figure out who the Officers are (who, in all fairness, were only just announced on the forums a few days ago as well).
This creates further frustration in-game. Not just for the players, but for those of us who are trying to be helpful. That's why I started the other discussion topic asking who the officers are, so we at last know who to direct people to when they get here.
My own frustration results from having to start topics to ply you guys for information that really should already have been readily available somewhere on the site.
If members have questions or can't find information, that's exactly why we have this resource. It's for asking the questions that you don't know the answer to. We have the contact form to send us an email, the forums, private messages and in-game mail. You aren't prying information from us. We have no idea what information to give you unless you ask.
The Officers weren't just announced. Every time I've promoted a new officer(s), I make a matching post congratulating them in the Council Chambers, such as this or this. We'll be adding an Officer's page to the Welcome Center shortly.
That's where my concerns are rooted for this 2nd off-shoot guild; It seems you're having trouble keeping up with the two you already have (or at least the Republic one)... and now you're adding a 3rd?
Perhaps I and my frustrations should go. :unsure:
We aren't having trouble keeping up with either guild. We have a great set of officers. Zepari was an officer in Stonewall Fleet for over a year and half on top of being a Fleet Captain and a very early member. Halish has been a major part of our community for several years, including being a Fleet Captain in Stonewall Fleet. DakonKor has helped our community very much in the relatively short time that he's been an officer. As well, I am helping KoS and LoS as much as I possibly can. The leadership team in Knights and Lords of Stonewall is perfectly capable of handling any issues that we come across. I have complete faith in them.
