Avatar Upload?

Jared Rose

Jared

Avatar Upload?

December 09 2011
Hey guys, I tried to upload a new avatar and it just keeps going to a blank screen, not sure why. It also seemed to have deleted my current avatar. Any ideas on how to resolve this? Thank ya.
Doug Goodwin

doogiegood

Re: Avatar Upload?

December 09 2011
Trying making the new avatar smaller. There are limits on size and the site doesn't resize.

Re: Avatar Upload?

December 09 2011
Yeah, what Doogie said.

It says you can upload something up to 8MB, but that's not accurate. Try getting it to about ~200kbs and it should work. Unless you have a really slow upload speed, then it needs to be smaller.
Jared Rose

Jared

Re: Avatar Upload?

December 09 2011
The picture is 131x135 pixels and only about 31kb, hah. Any smaller and you won't see it :/ Just tried to make it smaller and it still goes to a blank page when I hit upload.
Edited December 09 2011 by Jared
Doug Goodwin

doogiegood

Re: Avatar Upload?

December 09 2011
What browser are you using? I have found Firefox sometimes doesn't work. I've had good luck with photos on IE and Chrome

Otherwise I'm not sure.
Kidd Kasper

kiddkasper

Re: Avatar Upload?

December 09 2011
and Firefox works just fine for me.

Jared, you might try cleaning out your cache. That's the only thing that I can think of that might be causing this kind of issue.

Do you have issues with any other section of the site?
Jared Rose

Jared

Re: Avatar Upload?

December 09 2011
I use Firefox and I never ever have had a problem with it for years. Tried clearing my cache, and it still didn't work. Anyway, I tried it with IE and it worked so go figure.

Thanks for your help guys :)
Kidd Kasper

kiddkasper

Re: Avatar Upload?

December 09 2011
Quote by Jared
I use Firefox and I never ever have had a problem with it for years. Tried clearing my cache, and it still didn't work. Anyway, I tried it with IE and it worked so go figure.

Thanks for your help guys :)


What version of Firefox?
Jared Rose

Jared

Re: Avatar Upload?

December 09 2011
I'm using 8.0 which I believe is the latest?
Kidd Kasper

kiddkasper

Re: Avatar Upload?

December 10 2011
Yes it is. I honestly don't know what could be the problem. I don't think it calls some ActiveX or Java so I'm honestly not sure.